Our Policies

Privacy Policy

Zyra Social is an AI-optimized growth platform. We do not request or require your social-media passwords and we do not store account credentials. We design our systems to minimize personal data and keep everything compliant, transparent, and secure.

Information We Collect

• Account & Contact Info: name, email, or business details you provide to create an account or receive support.
• Order & Billing Info: purchase records, invoices, and payment status. Payments are securely processed by our payment partners (e.g., Stripe); we do not see or store full card numbers.
• Usage Data: analytics such as page views, device type, and approximate location to improve reliability and performance.

What We Don’t Collect

• No social-media passwords or direct account access.
• No unnecessary personal data beyond what’s needed to deliver and support the service.

How We Use Data

• Provide and improve our platform and customer experience.
• Process payments and maintain accurate order records.
• Send essential service communications such as receipts or delivery notifications. You may opt out of non-essential marketing emails anytime.

Sharing

We share data only with vetted service providers (e.g., payment processors, analytics, and support tools) that follow strict confidentiality and data-protection requirements.

Data Retention

We retain records only as long as necessary to deliver our services, comply with legal obligations, resolve disputes, or maintain business records. You can request deletion of your data where applicable.

Security

We apply administrative and technical safeguards to protect information. While no system is perfectly secure, we continually update and improve our protections.

Your Rights

Depending on your location, you may have rights to access, correct, or delete your data. Contact us to exercise these rights.

Contact

For any privacy-related inquiries, please email team@zyramax.com.

Terms of Service

About Our Service

Zyra Social provides AI-optimized tools and automations that help creators and businesses optimize audience reach and engagement. We do not require your social-media password and do not gain access to your accounts directly.

Account & Eligibility

• You must provide accurate information and keep your account secure.
• You are responsible for complying with the policies of any platform you connect or use with our tools.

Orders, Billing & Subscriptions

• Payments are handled by secure third-party processors (e.g., Stripe). Taxes may apply.
• Subscriptions (e.g., 30-day plans) renew as stated at checkout unless canceled before renewal.

Delivery Windows

Unless otherwise noted, services begin processing instantly and are typically completed within 24 hours. Actual completion time may vary depending on demand or external conditions.

Refund Policy

• General: Refunds are granted only if a service was not delivered. Each order has delivery tracking for verification.
• 30-Day Subscriptions: If your subscription has run for more than 7 days and the service was not delivered, you may claim a full refund for that term.
• Contact team@zyramax.com with your order ID and any relevant details to initiate a review.

Acceptable Use

• No unlawful, abusive, or spam activity.
• No interference with the performance or security of the platform.
• Respect third-party rights and the terms of any connected platform.

Intellectual Property

All software, content, and materials are owned by Zyra Social or its licensors. You are granted a limited license to use the platform in accordance with these Terms.

Service Changes & Availability

We may update, suspend, or discontinue parts of the platform to maintain security or improve performance. Notice will be provided when practical.

Disclaimers & Limitation of Liability

Services are provided “as is.” To the fullest extent permitted by law, Zyra Social disclaims implied warranties and limits liability for indirect or consequential damages.

Termination

We may suspend or terminate accounts that breach these Terms. You may cancel anytime via your account or by contacting support.

Updates to These Terms

We may revise our Policies periodically. Continued use of the service after changes are published means you accept the updated Terms.

Contact

Questions? Email team@zyramax.com.